Ned
08-14-2006, 07:26 AM
Originally posted by Travel Weekly - August 14 2006 by Michael Milligan
Hotels to assist travelers affected by air security measures
While travelers have been required to relinquish everything from toothpaste to hair gel and any manner of basic toiletries from their carry-on bags in order to comply with the tighter airport security measures banning most liquid substances in aircraft cabins, hotel chains have activated policies to help their guests replenish their personal care items.
For instance, Omni Hotels said as of Aug. 11 its properties across the U.S. were providing an array of complimentary personal care items to guests requiring them. Among the items available to guests are facial skin care products, women's cosmetics, hair care products, contact lens solution and toothpaste, said Omni.
"Taking care of our guests is fundamental," said Mike Deitemeyer, president of Omni Hotels in a statement. "We know our guests will be inconvenienced by today's unexpected security changes, and we want to do whatever it takes to make their travel experiences less stressful."
Omni said it would also provide guests with a list of nearby pharmacies with their telephone numbers and hours of operation to refill prescriptions or other over the counter medications.
In addition, Wyndham Hotels and Resorts expanded its We Remember What You Forgot program, whereby the hotel chain began supplying travelers Aug. 13 with an array of sundry items, such as bottled water, contact lens solution, hair spray, hair gel, toothpaste, toothbrushes, deodorant and other personal care products.
"No one knows better than Wyndham hotels how to respond to travelers' needs," said Peter Strebel, Wyndham Hotels and Resorts president. "We pioneered the concept with our Wyndham ByRequest program, which welcomes frequent travelers with the amenities, services and refreshments they specify, and the We Remember What You Forgot program."...
Go to Hotels to assist travelers... (http://www.travelweekly.com/articles.aspx?articleid=52645) to read the entire article.
[Travel Weekly requires free registration to read their articles.]
Hotels to assist travelers affected by air security measures
While travelers have been required to relinquish everything from toothpaste to hair gel and any manner of basic toiletries from their carry-on bags in order to comply with the tighter airport security measures banning most liquid substances in aircraft cabins, hotel chains have activated policies to help their guests replenish their personal care items.
For instance, Omni Hotels said as of Aug. 11 its properties across the U.S. were providing an array of complimentary personal care items to guests requiring them. Among the items available to guests are facial skin care products, women's cosmetics, hair care products, contact lens solution and toothpaste, said Omni.
"Taking care of our guests is fundamental," said Mike Deitemeyer, president of Omni Hotels in a statement. "We know our guests will be inconvenienced by today's unexpected security changes, and we want to do whatever it takes to make their travel experiences less stressful."
Omni said it would also provide guests with a list of nearby pharmacies with their telephone numbers and hours of operation to refill prescriptions or other over the counter medications.
In addition, Wyndham Hotels and Resorts expanded its We Remember What You Forgot program, whereby the hotel chain began supplying travelers Aug. 13 with an array of sundry items, such as bottled water, contact lens solution, hair spray, hair gel, toothpaste, toothbrushes, deodorant and other personal care products.
"No one knows better than Wyndham hotels how to respond to travelers' needs," said Peter Strebel, Wyndham Hotels and Resorts president. "We pioneered the concept with our Wyndham ByRequest program, which welcomes frequent travelers with the amenities, services and refreshments they specify, and the We Remember What You Forgot program."...
Go to Hotels to assist travelers... (http://www.travelweekly.com/articles.aspx?articleid=52645) to read the entire article.
[Travel Weekly requires free registration to read their articles.]